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      Genesys

      Engaged Employer

      Genesys reviews

      Amazing Atmosphere & Collaboration!! - Talent Acquisition Genesys Employee Review

      5.0
      Aug 15, 2017
      Talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love Genesys because I am able to be myself, work hard, and be treated like a part of the team. I also love the growth opportunity and potential available to me.

      Cons

      The onboarding process was bit quicker than I personally like but it was still great.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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