Great company on an exciting journey - Anonymous employee Genesys Employee Review

5.0
Aug 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No company is perfect, but when it comes to having an open, flat, accessible culture where your opinion is heard and matters, I don't think you could come to a better place. It is a place where you feel that you can really make a difference. More and more it feels like one big team very excited about wanting to really move the needle together. As we continue to grow and do well, we are not losing that combative spirit and that humble attitude that got us to where we are. If you want to work for a company of which you can be proud on a mission with real purpose, this is the place.

Cons

It is a lot of work and that sometimes means less time with the family then you would like.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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