Exciting Time & Great Culture! - Anonymous employee Genesys Employee Review

5.0
Oct 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genesys is uniquely positioned to take advantage of the opportunity in the market given the breadth of the solutions offered to meet each of the relevant market segments. It's clear that the sales culture is a key component of the success of the company overall. Sales leaders understand the importance of celebrating success, setting a clear vision for the future and building camaraderie in order to make everyone more successful.

Cons

None at the current time. This is a company that is constantly innovating in order to keep up with a changing market. This creates opportunity and excitement, but is not a place for those that don't appreciate a fast paced environment with high performing teams that like to win.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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