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      Genesys

      Engaged Employer

      Genesys reviews

      Best Company Ever. A Joy to Work For. - Anonymous employee Genesys Employee Review

      5.0
      Feb 1, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Possibly one of the few companies who has a real culture of uplifting and helping people to get things done. It makes you a believer and motivates you in a way that there is actual joy in doing your job and being part of Genesys.

      Cons

      We're still growing so a very big company with a lot of money might acquire us and change the culture.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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