Great Place to work and learn - Associate Software Engineer Genesys Employee Review

4.0
May 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The work environment is too good. Knowledge transfer sessions about the product from the seniors are very clear and precise. No strict hierarchy is followed. The managers are from the technical side hence they understand the complexity of the work assigned to each individual. The company offers training about the latest trending technologies every quarter. There are fun activities and sports tournaments every month. Employees are awarded and appreciated every quarter for their work done during critical situations.

Cons

Issues related to personal work equipment are not solved immediately which creates stress

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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