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      Genesys

      Engaged Employer

      Genesys reviews

      A study on contradictions - Anonymous employee Genesys Employee Review

      3.0
      May 26, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being in acquisition mode there is plenty of new opportunities. If you are willing to work hard there is a possibility of being noticed.

      Cons

      The company is moving so fast the stated strategy and the tactics to achieve the strategy don't always meet. Also, being in acquisition mode the company seems happy with doing more with less in terms of people.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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