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      Genesys

      Engaged Employer

      Genesys reviews

      Extremely Satisfied - Velocity Account Executive Genesys Employee Review

      5.0
      Aug 11, 2018
      Velocity account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have found Genesys to be an extremely collaborative working environment where others are invested in your success. Combining this with the great vision of PureCloud, I really could not be happier with my decision to work here. Our team is full of great people that in excel in their roles, and are great to be around outside of work. I don't think I could be in a better place in my career then I am here at Genesys.

      Cons

      The only possible negative feedback I could have is the location of the Indianapolis office. But with that said, the facilities and buildings are still great with new coffee machines, a great cafe lunch, and multiple on-site gyms.

      avatar
      Genesys Response
      7y
      Thanks for your review. It's great to hear you're enjoying Genesys. We have worked hard to build a collaborative and strong culture of high performance and we want to continue to scale that. Having an engaged team helps us reach our goals. Again, thanks for sharing your feedback! Alex (Alex Ball, Director, Velocity Sales)

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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