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      Genesys

      Engaged Employer

      Genesys reviews

      software engineer - Anonymous employee Genesys Employee Review

      2.0
      Oct 12, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work is flexible and able to work at home.

      Cons

      Pretty much every team members in R&D is very busy due to multiple layoffs. To make matter worse, many talented team members left the company on their own, but we never get any new hired back. With same amount of work and less team members, everyone is working like crazy.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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