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Genesys

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Genesys reviews

Sr. Project Manager - Senior Project Manager Genesys Employee Review

5.0
Nov 7, 2018
Senior project manager
Recommend
CEO approval
Business Outlook

Pros

The people are awesome. They make you feel like one of the team; one of the family. I have met some amazingly talented, smart people at Genesys. They are constantly investing in their people and the company to make it a better place to work.

Cons

I get to work from home. Ok that is a Pro too! But it does make it tougher to get to know your team members when you are not face-to-face.

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Genesys Response
7y
Thank you for your positive comments! We have been using PureCloud and our own video chat technology (as well as some other technologies) to make the world smaller and that allow us to be collaborative without being physically in the same space. If you haven’t tried turning on your camera when chatting with your team, try it! Greg (Greg Buck, Global Talent Brand Manager)

Explore other reviews about Genesys

5.0
Jun 29, 2026
Senior services engagement director
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Marketing
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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