One of the best companies to work for! - Product Manager Genesys Employee Review

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Very rarely in India companies give as much freedom as Genesys. The practice here is- Do your work on time and it doesn’t matter whether you do it from office, home or jungle. People are good and helpful. Transparency is provided to employees in best possible limit. Employees are heard and anyone can reach out to anyone in the organisation. There is sufficient work to keep you occupied. TT, Pool table, other indoor games on the same floor to refresh your mind. What else do you need?

Cons

The only cons I can think is no availability of a functional cafeteria meaning there is no lunch available. Evening snacks is served everyday in office from outside vendor.

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Genesys Response
7y
Thank you for your positive feedback. I also love it when I can work remotely – I’m typing this as I sit on a cruise ship! (not really). We do have a great culture and I’m glad you’re enjoying your experience here. If you are looking for resources to further your knowledge you might want to check out the GenEd page on our intranet or discuss learning opportunities with your manager or HR Partner. Best, Greg (Greg Buck, Global Talent Brand Manager)

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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