Lots of freedom and good culture on the PureCloud side, you can run Linux if you want, lots of flexibility in determining how you design and implement things. The UX guys pushed me to go beyond a good-enough UI to something fun to use.
Cons
Being on-call is a responsibility to think about; compliance training; it's often hard to understand how the rah-rah talk from corporate level applies.
Genesys Response
7y
Thanks for your positive review. I’m glad you are enjoying the work you are doing. Best, Greg (Greg Buck, Global Talent Brand Manager)
Interesting take on customer experience using AI. Good pay for the role.
Cons
Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.
