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Genesys

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Genesys reviews

Simply Rewarding - Software Engineer Genesys Employee Review

5.0
Apr 5, 2019
Software engineer
Recommend
CEO approval
Business Outlook

Pros

By far, compared to my previous position with another company, the environment and community of Genesys is amazing. Within the first four weeks of starting this new position, I've interacted with events on campus and really gotten a chance to relax and enjoy my new team. The biggest advantage I've learned so far as being an employee of Genesys, is the way the community as a whole has a general appeal to happiness and career growth.

Cons

I do not have any Cons at this present time.

avatar
Genesys Response
7y
Thanks for your positive review. I agree that it’s so important to feel like a part of the team as soon as possible – glad you are still loving it a year later and maintaining that honeymoon feeling! The Indianapolis campus has awesome events and you will be able to learn and grow your career here at Genesys. Best, Tracy (Tracy Cote', Chief People Officer)

Explore other reviews about Genesys

5.0
Jun 29, 2026
Senior services engagement director
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Marketing
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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