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      Genesys

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      Genesys reviews

      Best place to work so far! - Senior Principal Optimization Architect Genesys Employee Review

      5.0
      Jul 27, 2019
      Senior principal optimization architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love being part of a truly Global company with the chance to meet, share ideas with and collaborate with teams all over the world. If you are talented at what you do or have ambition then this is the place to realise it.

      Cons

      Non self-starters need not apply. You should be an and able to work remotely and not necessarily with much guidance.

      avatar
      Genesys Response
      6y
      Thank you for your positive review. I always love hearing about teams that are working and learning from other employees around the world. Being part of a global company has been one of the highlights of my time at Genesys. Best, Greg (Greg Buck, Global Talent Brand Manager)

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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