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      Genesys

      Engaged Employer

      Genesys reviews

      A great company to work for - Email Marketing Manager Genesys Employee Review

      5.0
      Nov 18, 2019
      Email marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is continuing to plan and evolve employee satisfaction through on-site meetings, happy hours, and opportunities to meet one another outside of conference calls. The atmosphere has changed consistently as it is always growing, but has maintained interest in the employees.

      Cons

      If you don't like moving, changing, and evolving quickly, you may not love working at this tech company.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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