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      Genesys

      Engaged Employer

      Genesys reviews

      The best place I've worked - Digital Marketing Specialist Genesys Employee Review

      5.0
      Nov 22, 2019
      Digital marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance, great benefits, on-site clinic, lots of employee activities / events, wonderful people, an on-site cafe, modern / collaborative workspaces, work from home flexibility - overall a great place to learn and grow.

      Cons

      Always growing and changing which can be hard to keep up with if you're not used to it! Otherwise no cons.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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