Small company feel, big company benefits - Manager, Development Genesys Employee Review

5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Getting to work with a large, talented pool of people: while Genesys is a large company, you get to work with a small team and can get the benefits of working with a small cohesive team, while still having access to a diverse group of developers and technologies. Every site provides nice perks, e.g. free snacks and beverages. All of the teams working in different areas allows for lateral and upward mobility in your job.

Cons

It's a big company, sometimes the reasons for taking certain directions take too long to trickle down.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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