Clear strategy, great professionals across all departments and flexible approach - Enterprise Sales Executive Genesys Employee Review

5.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- Clear Company Strategy focused on supporting customers on accelerate their business - drive but not force customers to migrate to Cloud - Continuous innovation - Great professionals to work with - Real customer centric approach - Flexibility - Positive and energetic environment

Cons

- Technically, legacy products are complex to understand (from a Sales Rep perspective), but company is working a lot to simplify it with "new generation" offering - Marketing

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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