Genesys - simply just a great company to work for - Product Marketing Director Genesys Employee Review

5.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

A forward-looking business that is investing more in R&D than the next four biggest competitors in its sector. The drive to the cloud and a real focus on AI is making this company successful. The culture is great and as a home-based employee I have all the tools and information I need to get the job done

Cons

I cannot think of any right now

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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