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      Genesys

      Engaged Employer

      Genesys reviews

      Great place to kick start your career - Software Engineer Genesys Employee Review

      5.0
      Feb 3, 2020
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Talented and enthusiastic people to work with. 2. Very good ambience to work 3. Lots of scope in learning new technologies 4. Senior people will guide and mentor the freshers well

      Cons

      Biased environment and nothing else apart from that

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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