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      Genesys

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      Genesys reviews

      Loving every second - Vice President EMEA Alliances&Channels Genesys Employee Review

      5.0
      Feb 4, 2020
      Vice president emea alliances&channels
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great collaboration dna, strong focus on customer success, option to give color and create the change yourself, fabulous positioned for hyper growth and now is momentum

      Cons

      Massive opportunities ahead, so strong need to prioritize correctly and make right choices to focus.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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