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      Genesys

      Engaged Employer

      Genesys reviews

      Good for some, Bad for some - Anonymous employee Genesys Employee Review

      3.0
      Nov 13, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is a market leader in its area: Contact Centre software. Sales and other "profit centre" compensation is quite good. The product is strong, engineering people are great. UK Office is central for EMEA (for now, at least). New building will be finished in 2010.

      Cons

      With latest crisis and integration with Alcatel-Lucent, "Cost centre" compensation is often at the bottom level of "Position in Range".

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 1, 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

      1
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