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      Genesys

      Engaged Employer

      Genesys reviews

      In my opinion, Genesys is a great place to work for multiple reasons. - Senior Project Manager Genesys Employee Review

      5.0
      Jun 4, 2020
      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -> Genesys gives more importance to R&D and innovation in product development -> Genesys provides regular opportunities for learning new tools and technologies. -> Hiring the right talent for the key positions is their strength. -> Management is approachable and always open for discussion. -> Genesys emphasizes on balancing work life and personal life. -> Genesys treats people fairly regardless of their race, religion, caste, gender and age.

      Cons

      -> Periodic revision of employee pay scale with respect to the market is needed.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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