Empathetic? No, just pathetic - Director, Marketing Genesys Employee Review

New CMO and her pals, with zero experience in CCaaS, have somehow convinced Tony that his previous high performing marketing team was somehow lacking. Leadership changes aren’t always bad. In fact, they bring new energy and ideas. But these changes are extremely negative and will have lasting impact if this is allowed to go on unchecked. First layoffs and then they bring in high paid leaders with no industry experience. And during a pandemic. Shame on you Genesys! Morale within marketing is rock bottom. The annual employee survey cannot come soon enough. Prior to September employee satisfaction was very high.