STAY AWAY! STAY FAR FAR AWAY - Manager Genesys Employee Review

1.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

OTO, and that's about it.

Cons

Poor C level suite and Senior management. They have no idea what companies they own as a large conglomerate and how they contribute to the larger organization. The penny pinch and do everything possible to kill the culture of the company. No stock benefits, bottom of the barrel health benefits, a 3% cap on merit increases and that's if you make the cut. Managers are forced to give "raises" from a small pool of money and play eeeny meeeny mineey moe as to who will receive a salary increase. If you have a high performer or give a promotion and that individual receives a bulk of the small pool of money. There's literally crumbs left to those other rightfully owed a good raise employees. If they get anything at all. This is by far the worst company I have ever worked for! Their business practices are criminal to say the least. When ININ sold to this company, it was the worst decision ever and literally tore the heart and soul out of everyone who actually knew what a decent company was, and how it should be ran. Loyal employees with tenure of 10+ years were either forced out through layoffs, or just quit because of how terrible things had gotten. This company is so out of touch with how to properly run an organization. It's utterly amazing they're still in business.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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