Good technology and growth through acquisition, but major changes with new leadership via Permira - Account Executive Genesys Employee Review

3.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Great technology, though complicated to implement.

Cons

New leadership team does not have the contact center background. Most of the quality sales reps and key contributors have left the company over the last 2 years.

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Genesys Response
11y
James Budge, Genesys COO responds “We hear your concerns about changes in leadership, it’s never easy when things shift rapidly in a short period of time. We welcome your ideas about how we can continue to strength our organization, and employee input is valuable and always welcome. Please feel free to email me directly, or confidentially via your HR business partner. Thanks for posting.”

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Pros

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Cons

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4.0
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Pros

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Cons

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