Great people - Director Genesys Employee Review

4.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Genesys has great people and there are very few office politics. Handling of Covid has been very good and employee well being focused.

Cons

A little disorganized and immature for a company of our size. Communication is sporadic and could be more complete and consistent

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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