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      Genesys

      Engaged Employer

      Genesys reviews

      The trajectory of my career improved dramatically by coming to Genesys - CSM Genesys Employee Review

      5.0
      Sep 15, 2014
      Csm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people working in a dynamic environment. This is an up and coming company with a robust suite of services that cover SMB to Enterprise markets. Genesys supplies best of breed solutions for Contact Centers of all sizes. I really enjoy working for this company.

      Cons

      The cloud division has been grown through acquisition and there has been a transition period converting legacy clients into Genesys clients, but that's to be expected.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 16, 2026
      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Great product and customers

      Cons

      Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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