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      Genesys

      Engaged Employer

      Genesys reviews

      GPTW - Software Engineer Genesys Employee Review

      5.0
      Aug 4, 2021
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      High Salary, Lots of opportunity to grow, great culture, great people, great management and great CEO, great benefits

      Cons

      since its pandemic, we cant fly to other country hopefully it will over soon so we can experience to go to other countries

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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