Fantastic place to work on cutting edge tech in a balanced work environment - Senior Software Engineer In Test Genesys Employee Review

5.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

- Cutting edge technology stack in Genesys Cloud yields many career growth opportunities - Balanced work culture that truly cares for employees wellbeing - Management listens to feedback - Everyone I worked with personally was kind and easy to work with - Open time off - Amazing benefits

Cons

- Pay could be more competitive for skills needed, but pay is still good for the area I am in (Indianapolis)

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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