The team makes all the difference - Anonymous employee Genesys Employee Review

4.0
Feb 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company on current and dynamic expansion. Flexible work schedule and telecommute options A little heavy on the projects side while resources are not available fast enough. If you work with a team that helps each other, you accomplish your goals. I'm fortunate to be in one such team.

Cons

It's getting a bit heavy on the projects demand list while resources have not been alloted to them.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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