Genesys - The beginning for anyone who want to work for a world class leading people centric organisation - Senior Solutions Consultant Genesys Employee Review

5.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Company is found and built on sound people centric values and focus enabling a true world class multicultural working environment for the people by the people. Everything Genesys does is people focussed. For the clients and there staff. They strive to live their mantra delivering empathetic journeys and put a huge amount of effort in ensuring you can be the best version of yourself literally giving you endless possibilities and a true meaning to the saying "The sky is the limit for you" They value you for who you are, and what makes you unique adding value in a way unlike most corporates could ever dream off.

Cons

I have been with Genesys now for 8 months and have not picked up a single con in this entire organisation. Trust me when I say I have a eye for detail and process and they are simply the best company I have ever worked for in my 22 year working career.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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