Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      Erratic - Project Manager Genesys Employee Review

      3.0
      Mar 10, 2015
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is working on setting up and documenting procedures employees will be evaluated on. Salaries and Bonuses are good.

      Cons

      Management is not in agreement on the procedures so evaluations are different based on manager. Reorg weekly so employees manager changes frequently and they have no background on employees abilities. Many lay offs have occurred reducing number of knowledgeable, experienced programmers to work on projects. They are repeatedly taken off of projects to help out another customer in trouble leaving no one to work on previous project.

      avatar
      Genesys Response
      11y
      Thank you for posting. Glad to hear you think our salaries and bonuses are competitive; we have been fortunate enough to be able to pay bonuses for the past several years. Regarding some of your other comments, I’m not sure what you’re referring to in terms of “weekly reorgs and frequent layoffs,” as that is not the case. Finally, and perhaps most importantly, belittling others is not something we like to hear about and I recommend you escalate this to your VP or HR partner so they can help you work through these and other concerns. ...Tracy

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      Genesys reviewsGenesys Project Manager reviewsGenesys review