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      Genesys

      Engaged Employer

      Genesys reviews

      Genesys Is a Pretty Cool Place to Work! - Associate Software Engineer Genesys Employee Review

      5.0
      Mar 21, 2022
      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Work Schedule Unlimited PTO Coworkers are very pro collaboration for problem solving and open to answering questions Very good work life balance (managers encourage time off frequently!)

      Cons

      I have had to work by myself quite a lot due to too many projects running at the same time for too small of a team Sometimes communication with project managers can be difficult

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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