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      Genesys

      Engaged Employer

      Genesys reviews

      Great work life balance - Associate Software Developer Genesys Employee Review

      4.0
      May 23, 2022
      Associate software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My supervisor and coworkers treat me well and are very supportive. Also, I can fully work from home (at least this year).

      Cons

      Some people might say this company does not have enough high compensation compared to other US based tech company, but I am satisfied with my salary so far.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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