Work in Genesys - Solutions Consultant Genesys Employee Review

Stability, as long as you don't get laid off

Tends to grow through acquisitions

Interesting take on customer experience using AI. Good pay for the role.

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.