Happiness depends on which solution you work on - Technical Writer Genesys Employee Review

3.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits package. Group RRSP (company matches a certain percentage of your contributions). Good salary. Working on innovative teams. Good people on the product teams.

Cons

Poor job security for some teams. There is no loyalty to people and products; they'll do whatever it takes to hit their annual financial goal. It can be a very stressful place to work; the work-life balance might not exist for you, depending on what you're working on. The performance/career goal planning process feels juvenile. Employees are building enterprise-level software; they don't need or want off-the-shelf or on-trend goal planning processes. In all the years that I worked for the company, I never felt that the performance planning process was useful to me.

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5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability, as long as you don't get laid off

Cons

Tends to grow through acquisitions

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, stable company, decent benefits

Cons

Low bonus, terrible work life balance, poor organization and data quality

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