Constantly Looking for "Fresh" Talent - Corporate Trainer Genesys Employee Review

1.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The company is well-known for its commitment to customer service and its cutting-edge technology

Cons

The company is not as progressive when it comes to its approach to hiring and retaining older employees. I was let go after a long tenure, despite the fact that I was highly qualified and had been performing well in my role. If the company truly wants to be a leader in the industry, it should take steps to ensure that all employees feel safe and respected in the workplace.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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