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      Genesys

      Engaged Employer

      Genesys reviews

      Updating salary review after promotion - Anonymous employee Genesys Employee Review

      5.0
      Apr 30, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time WFH Good company projections Generous Focused on cloud technologies

      Cons

      Had a recent employee cut off. The application/product that I am supporting will be on End-of-Support for the next 4-5 years or earlier.

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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