Great company - Service & Engagement Team Leader Genesys Employee Review

Users say... "The people are great and very passionate." "Work Life Balance is Good" "Benefits are great" "Also a great management and HR team that never loses the focus on the employee !" "great team and people to work with" 

Users say... "Layoffs are frequent and at times done in a demeaning way to those being laid off." "No training" "Upper management is slowly improving, but overall are not receptive to solutions offered by even experienced employees." "Leadership sets the tone for the company and that tone has been very political, selfish, unempathetic, rampant with favoritism, and ripe with indecision around strategy and direction." "Experienced some bullying from C"