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      Genesys

      Engaged Employer

      Genesys reviews

      Literally best place to work - Software Engineer Genesys Employee Review

      5.0
      Jun 9, 2023
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly friendly atmosphere and perfect company culture Various of interesting and different work Tons of intercompany activities for employees Office with amazing view and incredibly cool inside as well Lots of employee Benefits (awesome health insurance, bike refund, etc.) Company REALLY cares about your well-being, work-life balance (on all management levels) Recognition and appreciation for hard work

      Cons

      Management process might be tiring

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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