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      Genesys

      Engaged Employer

      Genesys reviews

      Account Manager - Senior Account Manager Genesys Employee Review

      3.0
      Aug 28, 2015
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company atmosphere, willing to spend money

      Cons

      Not much value on the individual people. All about the bottom line.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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