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      Genesys

      Engaged Employer

      Genesys reviews

      great Company - Anonymous employee Genesys Employee Review

      4.0
      Sep 2, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people and great dynamic

      Cons

      compensation, should be corrected to market rates

      avatar
      Genesys Response
      10y
      Thanks for posting. I agree it's a great place to work! I also agree that compensation is important. We do look at market data and do our best to keep pace, but if you feel your pay has fallen out of line with the market, I encourage you to speak with your manager, VP, or HR partner proactively about your concerns. Tracy

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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