Great place for "T-shaped" skills - Software Engineering Manager Genesys Employee Review

5.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Wide variety of projects and products, there is always something new to learn. Contributions outside of your main project are welcome and the owners are willing to help. Remote-friendly.

Cons

Initiatives involve many different teams and it can sometimes be hard to keep track of everything that is going on. Lots of domain knowledge needed sometimes to understand how pieces fit into the whole.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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