Great company - Applications/Software Development/Support Engineer Genesys Employee Review

5.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, and great coworkers. Pay is completive, workload is usually manageable. Direct management is usually great.

Cons

Free employee clinic was removed a couple years back, which really hurt employee moral for awhile.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

See reviews by: Helpful|Rating|Date|All