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      Genesys

      Engaged Employer

      Genesys reviews

      Sr. roles for the salary of a beginner! - Anonymous employee Genesys Employee Review

      1.0
      Apr 11, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great to get the foot in the door if youre new to the workforce but not worth it if you have experience in what you do

      Cons

      Overworked for the salary and poor leadership that will bankrupt the company. The product they sell is not industry-leading at all!

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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