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      Genesys

      Engaged Employer

      Genesys reviews

      Good company/ difficult WLB - Lead Data Engineer Genesys Employee Review

      4.0
      Apr 24, 2024
      Lead data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible working hours, no hidden policies, approachable management, Decent yearly hikes, frequent team outings/lunch/trips

      Cons

      WLB goes for a toss even when the working hours are flexible, Depends on project to project. a lot of noise in the company around Layoffs.

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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