Avoid working for this company - Marketing Genesys Employee Review

1.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- Flexible PTO (could be a con since it is unlimited and they don't love you taking it) - Flexible working hours - Decent Benefits

Cons

- I wish I could give this company zero stars for the way they treated me. - Will not train new hires - Training was very limited for a remote company and never felt welcome on my team - Does not take on new ideas of projects as was stated during my interview. Any new ideas I had were immediately dismissed - Management is poor and only cares about current employees, not new ones - HR provided no help when I reached out regarding workplace concerns/problems. They actually hung up on me. - Unlimited PTO might sound great but they only advise you taking 2 weeks off and more is frowned upon. - Never felt welcome and my manager told me on week 2 that they were not here to train me and to figure it out myself - Left company due to multiple concerns and lack of leadership intervention when concerns were raised - I could never recommend this company to any individual unless if you are willing to work in a very hostile work environment

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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