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      Genesys

      Engaged Employer

      Genesys reviews

      A positive experience - Vice President Genesys Employee Review

      4.0
      Dec 14, 2015
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, on the right track, as working hard to transition to a cloud focused company. Excellent CEO and solid culture.

      Cons

      Integration of acquired cloud companies was more challenging than expected.

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      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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