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      Genesys

      Engaged Employer

      Genesys reviews

      Good Place to learn - Technical Specialist Genesys Employee Review

      5.0
      Dec 23, 2015
      Technical specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment, easily approachable colleagues, Good opportunity to learn various technologies

      Cons

      Local policies can be improved

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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