Good company but could be better - Staff Software Engineer Genesys Employee Review

4.0
Jan 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Great leadership, easy going and logical without any politics at engineering level. Really interesting and challenging problems that we have to solve from time to time. Growing (albeit slowly) company which is not afraid to change. No quarterly losses in more than 10 years. This company handles crises very well. Flexible work schedule, good work-life balance. For people living in Peninsula and commuting by car Daly City is probably the best location in Bay Area.

Cons

Genesys is in the holding pattern at the moment and we do not hear much about new big plans. Apparently current owner is trying to sell the company and management just does not want to make any significant moves. Engineering salaries are pretty low but engineers over 40 should be happy just to have a job in Bay Area. Extremely difficult to get new hardware. 5 year old desktops and even older monitors are the norm and if something happens to your computer then it is easier to go and buy your own than to deal with whoever should be in charge. Without engineering day we would not even know what other engineers are doing.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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